Understanding Payment Plan Defaults and Program Reactivation Fees

To help make tuition more manageable, Queens College of Theology Financial Aid office may set up a monthly payment plan that allow students to spread their tuition payments or fees over time. By enrolling in a payment plan, students agree to maintain valid payment information and ensure scheduled payments are successfully processed when due. This information is posted on the purchase terms and conditions on our main website.

Failure to maintain a current payment method or failure to make scheduled payments can result in account restrictions and additional fees.

What Happens If a Payment Fails?
A payment may fail for several reasons, including:

• Expired debit or credit card
• Insufficient funds
• Bank declines the transaction
• Invalid or outdated payment information
• Payment method cancellation

When a scheduled payment fails, the student's account is immediately considered delinquent under the terms of the payment plan.

Students who miss a scheduled payment or experience a failed transaction may have their student account temporarily deactivated. During this period, students may lose access to:

• Student portals and academic systems
• Course materials
• Assignment submissions
• Academic services
• Other institutional resources

Access will remain restricted until all requirements for reactivation have been satisfied. 

To restore access after a payment plan default, students are required to pay a $300 Program Activation Fee.

This fee is assessed each time a payment plan default occurs. If multiple payment failures occur during a student's enrollment, the Program Activation Fee may be charged multiple times. If the student fails to pay the outstanding tuition or fees, and fails to pay the program activation fee by the end of the currently enrolled student, the student is dismissed from Queens College of Theology and all prior financial discounts are voided, and the student is unable to enroll until outstanding debt is paid, and the student establishes a new payment agreement, if offered, with the Office of Financial Aid. 

Example

If a student's monthly payment fails in March:

1. The account may be locked.
2. The student must pay the outstanding balance that caused the default.
3. The student must also pay the $300 Program Activation Fee.
4. Once all required payments have been received and processed, account access may be restored.

If another payment later fails, the process begins again and an additional Program Activation Fee will be required.

To restore access, students must:

1. Update their payment method with a valid debit card, credit card, or approved payment source.
2. Pay all past-due amounts.
3. Pay the $300 Program Activation Fee (A member of the staff will direct you to the program activation form). 
4. Wait for payment verification and account reactivation processing.

The best way to avoid account interruptions and additional charges is to:

• Keep payment information current.
• Replace expired cards immediately.
• Monitor available funds before scheduled payment dates.
• Notify the Program Administration Office if payment issues are anticipated. This will help you tremendously in avoiding outstanding fees and balances. 
• Review payment plan schedules regularly.

Because the Program Activation Fee is charged for every payment plan default, maintaining a valid payment method and ensuring successful monthly payments can help students avoid unnecessary costs and disruptions to their academic progress.